Water

Sienna HATES water. She hates the rain.  She once went over 12 hours without going to the bathroom because she was too much of a diva to get her feet wet.  She also hates baths, which she has to get once every week or two, and throughout the process gives me a look of utter betrayal, no matter how many times she gets bathed. She even hates the lake!! She just recently started wading in the lake, but will still scream at Birdie that the water is not safe when Bird goes 20 feet out to fetch a stick.  Despite all these instances of contempt for water, Sienna absolutely LOVES frozen water, aka snow.  She had so much fun romping around in the snow these past few days, it's been just hilarious to watch.  I've got a little black and tan snow bunny on my hands. 

In keeping with my resolution to express my thoughts more, I will tell y'all about my current professional goal.  So you know how I told y'all I got a new position on me team at work? It is outbound calling to existing customers to try to get them to upgrade to our higher dollar accounts.  I thought it was just a matter of calling up customers and sort of doing our regular pitch. I've had some success with it, but I set my bar very high and want to just murder my goal.  I realized this week that I need to work on my sales skills. Everything I did until this point didn't really require me to ask lots of questions, gauge customer's goals, or spin things so we are trying to help their business instead of just trying to upsell.  Everyone who thinks of a salesperson thinks of the slimy car salesman who is just out to rob you of every extra penny you have, but there is so much more to sales than I, or probably most of you, realized.  It is interesting because sales is so similar to horseback riding.  When done well, the executor doesn't look like they or doing anything, or working that hard, when in reality it took hours of practice and hard work to achieve such an illusion of effortlessness.  I realized this week I have a long way to go, and a lot of work to get to that point, but I find sales fun and challenging, so I'm not intimidated.  

That's all for now.. Mother and I are currently en route to NYC for the NYNOW gift show for the potential business, but probs by the time I post this, it will be late tonight.  I'm so excited to visit the Big Apple for the first time in six years... Stay tuned for LaDureé pictures!!